ANTERO LOUNGE CHAIR - COGNAC
Regular price $2,229.00Description
Solid, plush, and inviting. The ANTERO leather chair definitely makes a statement. This quality piece will take pride of place in your living room or office. Its cognac-colored, genuine leather drapes sumptuously over the padded armrests, adding an element of comfort and style; while the solid Beech wood legs stand proud and sturdy, ensuring ultimate durability.
Materials
- Genuine leather
- Solid beech
Dimensions
Overall dimensions: 28.5"L x 29.7"W x 31.5"H
Weight: 31.02 lbs.Box size: 30.3"L x 29.3"W x 32.5"H
Box Weight: 41.80 lbs.
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
KLYNTAR SOFA
Regular price $9,969.00Description
The KLYNTAR sofa is constructed from high density foam, duck feathers, and full-aniline 100% top-grain leather. Natural color variations, and creases are part of the unique characteristics of this leather. It will develop a relaxed vintage look with regular use. The KLYNTAR sofa is best suited for contemporary and modern spaces, however will easily adapt to a variety of design styles and décor items.
Materials
- Aniline top-grain leather
- Duck feathers
- Hardwood and plywood construction
- Wood legs
- High-density foam
Finish: tan
Dimensions
Overall dimensions: 90.6"L x 36.6"W x 31.5"H
Net weight: 153.44 lbsBox Size: 93"L x 37"W x20"H
Box Weight: 176 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
NIKOLAJ SOFA
Regular price $9,689.00Description
With a perfectly stuffed, handcrafted wood frame chassis covered in ritzy top-grain leather, the NIKOLAJ combines durability with luxury and comfort. The body is anchored to solid iron legs finished in a matte silver color that complements and contrasts the antique ebony black leather. Soft pillows also come standard with the NIKOLAJ to cushion you from all sides and ensure comfort of the highest degree.
Materials
- Top-grain leather
- Hardwood and plywood construction
- Iron legs
- High-density foam
Finish: black
Dimensions
Overall dimensions: 81.9"L x 32.7"W x 32.3"H
Net weight: 110.23 lbs
Box Size: 82.7"L x 33.5"W x 21.7"H
Box Weight: 110.23 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
Sigrid Lounge Chair - Soft Wheat
Regular price $1,399.00Description
The curve of comfort. The SIGRID accent chair's gently arched back and rounded square seat offer gentle lines to relax any room, elegantly coupled with a sculpted wood frame. Sink into the ultra-soft foam cushions and vibe with the velveteen upholstery, a soft touch that's sure to bring deep relaxation. Ready to restore, this versatile accent chair will pair brilliantly with any living room setup.
Materials
- 100% polyester velvet
- rubberwood
- plywood frame
- polyurethane foam
- webbing support
Dimensions
Overall dimensions: 32.7"W x 32.3"D x 31"H
Seat Height: 16.9"Back Height: 15.4"
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
Sigrid Lounge Chair - Burnt Auburn
Regular price $1,399.00Description
The curve of comfort. The SIGRID accent chair's gently arched back and rounded square seat offer gentle lines to relax any room, elegantly coupled with a sculpted wood frame. Sink into the ultra-soft foam cushions and vibe with the velveteen upholstery, a soft touch that's sure to bring deep relaxation. Ready to restore, this versatile accent chair will pair brilliantly with any living room setup.
Materials
- 100% polyester velvet
- rubberwood
- plywood frame
- polyurethane foam
- webbing support
Dimensions
Overall dimensions: 32.7"W x 32.3"D x 31"H
Seat Height: 16.9"
Back Height: 15.4"
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
MONDAVI SOFA - grey
Regular price $5,599.00Description
MONDAVI'S plump profile and ultra-soft, foam-filled cushions are perfect for kicking back and relaxing. With its dark bouclé upholstery, MONDAVI brings texture to your space, a perfect compliment to its mellow simplicity.
Materials
- Polyester mix fabric
- Engineered wood
- Foam
- Fabric: Upholstery: 90% Polyester, 10% Acrylic
Finish: charcoal
Dimensions
Overall dimensions: 96.05"W x 37"D x 28.75"H
back height: 13.39"
arm height: 7"
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
MONDAVI SOFA - black
Regular price $6,299.00Description
MONDAVI'S plump profile and ultra-soft, foam-filled cushions are perfect for kicking back and relaxing. With its dark bouclé upholstery, MONDAVI brings texture to your space, a perfect compliment to its mellow simplicity.
Materials
- Polyester mix fabric
- Engineered wood
- Foam
- Fabric: Upholstery: 90% Polyester, 10% Acrylic
Finish: charcoal
Dimensions
Overall dimensions: 96.05"W x 37"D x 28.75"H
back height: 13.39"
arm height: 7"
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
OBERON COFFEE TABLE - dark brown
Regular price $4,289.00Description
Inspired by modern design, this round coffee table features complementing oval legs for a stylish touch. Features a dark brown oak veneer top with solid oak wood legs.
As wood is an organic, porous material, these pieces will contain natural variation of texture and may also exhibit fine indentations and cracks. Wood pieces will also display a disparity of colour and grain, and visible knots and burls that add to the character of each piece.
Materials
- Oak veneer top
- Solid oak legs
Finish: dark brown
Dimensions
Overall dimensions: Dia 48" x 15"H
Weight: 130 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
OBERON COFFEE TABLE - light brown
Regular price $4,289.00Description
Inspired by modern design, this round coffee table features complementing oval legs for a stylish touch. Features a light brown oak veneer top with solid oak wood legs.
As wood is an organic, porous material, these pieces will contain natural variation of texture and may also exhibit fine indentations and cracks. Wood pieces will also display a disparity of colour and grain, and visible knots and burls that add to the character of each piece.
Materials
- Oak veneer top
- Solid oak legs
Finish: light brown
Dimensions
Overall dimensions: Dia 48" x 15"H
Weight: 130 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
LORCA SIDE TABLE
Regular price $349.00Description
Holding warmth from the sun's rays through a smooth-angled structure, this table completes the cozy appeal of the outdoor space. The matte taupe finish is only elevated when set beside other neutral decor elements and greenery touches.
Materials
Ceramic in taupe matte finish
Dimensions
Overall dimensions: Dia-13" X 15"H
Weight: 17.1 lbs
Shipping weight: 19.4 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
LISSNER SIDE TABLE
Regular price $359.00Description
Unique in design and utilitarian by nature, this table holds its own when styled solo yet integrates effortlessly into an existing decor arrangement. Made from ceramic with a charcoal gray finish, it brings a neutral element to budding blooms and growing greenery in its midst.
Hand-Made
Materials
Ceramic in charcoal matte finish
Dimensions
Overall dimensions: Dia-13" X 14.5"H
Weight: 15.7 lbs
Shipping weight: 18.4 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
SULLIVAN LOUNGE CHAIR
Regular price $2,479.00Description
The SULLIVAN, an exceptionally comfortable living room chair, features a tufted leather seat that is stuffed to perfection. The cushy seating on the SULLIVAN is made from top-grain, black leather. It also sports a sturdy base and armrests on either side that is hand-crafted from ash wood.
Materials
- top grain black leather
- ash wood
Dimensions
Overall dimensions: 26.5"L x 28.3"W x 31"H
seat height: 17"
seat: 21”W x 20”D
arm height: 6.5" - 7.5"
back height: 16”
leg height: 9.75”
Weight: 31.53 lbs.
Box Size: 30.3"L x 27.6"W x 31.9"H
Box weight: 33.07 lbs.
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
RACHEL OTTOMAN
Regular price $289.00Description
Abstract design leaps off the canvas and onto the stool to form this piece. Showcasing a cream finish and bold black lines along its cotton surface, it has unique qualities that envelops the home in a creative air.
Materials
- Cotton
- Foam filling
Dimensions
Overall dimensions: Dia-14"W x 18"H
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
VILLIERS SIDEBOARD
Regular price $3,999.00Description
This beautifully crafted sideboard will add allure to any dining space. Designed with four large paneled cabinet doors and shelving for ample storage. An antique brass steel base completes the look. Distressed finish will have visible cracks and dents are part of the finish.
Materials
- Oak veneer
- MDF
- Steel in antique brass finish
Distressed finish: visible cracks and dents are part of the finish
Dimensions
Overall dimensions: 78.75"W x 18"D x 29.5"H
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
ARAYA LOUNGE CHAIR
Regular price $1,079.00Description
ARAYA teak armchair lounge is synthetic rattan knitted armchair made from teak wood. The chair with Scandinavian retro design gives this club chair a very distinct looks that are almost impossible to match. Crafted using Indonesian grade A teak wood and Viro fiber wicker that is highly durable in any temperatures. Appropriate for heavy commercial use, these grade A teak lounge chairs are constructed of large teak timbers with sturdy mortise and tenon joinery.
Materials
- teak wood
- Viro fiber wicker
Dimensions
Overall dimensions: 27.1"H x 32.2"W x 25.9"D
seat height: 15.7"
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
MEDLEY SIDE TABLE
Regular price $519.00Description
The MEDLEY side table molds the beauty of nature with contemporary design. A two-tiered design featuring a solid oak tabletop and shelf provides a unique organic element to your space. With knots, whorls and woodgrains particular to each piece, every MEDLEY has its own individual charm. Bold metal legs offer industrial elevation, a cool contrast to the all-natural tabletop. With space for all your trinkets and treasures, MEDLEY is the ultimate chair-side companion.
Please note that there will be a natural variation between each piece due to the woodblock's distinct character, grains & knots in each piece of wood. No two items are alike.
Materials
- Solid oak top and shelf
- Metal frame
Dimensions
Overall dimensions: 17"W x 16"D x 16"H
Weight: 18 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
GIOCO STOOL
Regular price $319.00Description
A juxtaposition of delicacy and durability, this square stool can effortlessly integrate into a contemporary or classic interior. Featuring a tweed fabric finish and sand iron legs, it offers comfort and support for moments of rest. Set in the bedroom, living room space or entryway, it pairs well with bold and embellished pieces that allow its subtlety to shine.
Materials
- Cotton tweed
- Iron
- Foam filling
Dimensions
Overall dimensions: 12"W x 15"H x 12"D
Weight: 3.3 lbs
Shipping weight: 7.7 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
COVEY STOOL
Regular price $659.00Description
Set in the bedroom or living room, this stool promotes a lived-in cozy feel. Featuring a 19.4-inch width and 18-inch height, it provides a place to rest with ease but can also act as a decorative element. Made from suar wood, its natural finish is pleasing to the eye.
Materials
- Suar wood
- Natural finish
Dimensions
Overall dimensions: 19.4"W x 18"H x 11.6"D
Weight: 16.5 lbs
Shipping weight: 22 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
PIETA BENCH
Regular price $569.00Description
The entryway interior exudes a welcoming energy when this bench enters the space. With a cotton tweed finish and cotton-filled cushion, it is pleasing to the touch and the eyes. Featuring plated iron legs, it is durable for utility and bold in design.
Materials
- Ivory
- Cotton tweed
- Iron
- Antique brass plated
- Foam filling
Dimensions
Overall dimensions: 24"W X 15"H X 12"D
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
BALTIMO 5 PIECE SECTIONAL
Regular price $6,599.00Description
If you want flexibility, our BALTIMO sectional is it! BALTIMO sports flexible armrests and design for a unique and modern look. Also available as separate components to enable you to create your own look.
Materials
- Plywood and pinewood
- Black powder coated legs
- Elastic ribbon webbing
- Zig-zag spring
- Foam filled seats
- Feather & fiber back cushions
100% polyester
Dimensions
Overall dimensions: 114" x 114" x 28.5"
seat depth: 25.5”arm height: 28”
seat height:16”
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
SETTLER LOUNGE CHAIR
Regular price $1,919.00Description
The SETTLER chair has Danish inspired good looks with its solid wood arms and elegant shape. We've made this chair perfect in scale to fit in every room and with a leather colour that integrates easily with many styles and colour palettes.
Materials
- American ash stained black wood
- commercial grade leather
Dimensions
Overall dimensions: 27"W x 36.5"D x 34"H
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
LENOX 5 PIECE SECTIONAL + ottoman
Regular price $9,799.00Description
An everyday modular marvel. The LENOX 5 piece sectional with ottoman is all about options, so sizing and space-fitting are up to you until you find the perfect arrangement for this contemporary modern design! Outfitted in a linen-blend upholstery that's gentle to the touch with bouncy, high-density foam seating to cozy you and the whole family in comfort. A versatile design for any sized space.
Materials
- Upholstery: 90% polyester, 10% linen
- Solid pine
- MDF
- High-density foam
Dimensions
Overall dimensions: 115"W x 115"D x 34"H
seat height: 19"
back height: 26"
arm height: 26"
*this is a modular sofa and can be arranged in various configurations.
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
LENOX 4 PIECE SECTIONAL + ottoman
Regular price $8,999.00Description
An everyday modular marvel. The LENOX 4 piece sectional with ottoman is all about options, so sizing and space-fitting are up to you until you find the perfect arrangement for this contemporary modern design! Outfitted in a linen-blend upholstery that's gentle to the touch with bouncy, high-density foam seating to cozy you and the whole family in comfort. A versatile design for any sized space.
Materials
- Upholstery: 90% polyester, 10% linen
- Solid pine
- MDF
- High-density foam
Dimensions
Overall dimensions: 114"W x 114"D x 34"H
seat height: 19"
back height: 26"
arm height: 26"
*this is a modular sofa and can be arranged in various configurations.
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
ELIZA CABINET
Regular price $1,249.00Description
Expertly crafted from engineered wood and finished in a light brown palette with whitewashed undertones, the ELIZA is an elegant accent chest featuring three large pull-out drawers with elliptical details that offer ample storage space for a wide range of items. The ELIZA is braced by two solid metal legs finished in a matte-black tone that not only add to the visuals of the piece but also guarantee unparalleled stability and balance.
Materials
- Wood in a natural brown stain
- Metal legs
Dimensions
Overall dimensions: 40"L x 15.9"W x 31.9"H
Weight: 83.78 lbs
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
REVA SIDEBOARD - CREAM
Regular price $3,479.00Description
Materials
- solid oak wood
- oak veneer
- MDF
- champagne gold aluminum handles
- soft closing doors
anti-tipping kit included
Dimensions
Overall dimensions: 71"W x 18.75"D x 32.5"H
gross weight: 200.95 lbnet weight: 159 lb
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
EVEREST LOUNGE CHAIR
Regular price $1,399.00Definition
The simple, sophisticated lines and sleek design of our EVEREST chair adds undeniable style to any room in the home. The shelter style design and tall arms are upholstered in on-trend, warm boucle fabric that lends a sense of timeless elegance. EVEREST is perfect seating for living rooms, bedrooms and offices where a little swank design goes a long way.
Materials
- 54% polyester 46% acrylic fabric
- Pine
- Plywood frame
- Driftwood finish
- Rubberwood legs
Dimensions
Overall dimensions: 32"H x 30"W x 32"D
seat height: 18"seat depth: 22"
weight limit: 330 lbs.
arm height: 26"
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).
BAXTER CABINET
Regular price $3,689.00Description
A stunning display cabinet with an arched top, the BAXTER features two glass-paneled doors and pull-out drawers at the bottom that offer ample storage and display space for a wide variety of items ranging from dinnerware and cutlery to accessories and linens. Made from graphite toned metal featuring natural, Indian Mango wood accents and bordered by exposed nail heads, the BAXTER certainly has a unique look to it that makes it an instant head-turner.
Materials
- Graphite toned metal
- Natural Indian mango wood accents
Dimensions
Overall dimensions: 34.3"L x 16.3"W x 72.3"H
Weight: 200 lbs
Shipping dimensions: 74"L x 20"W x 37"H
How long does it take to process my order?
Once an order is placed, it will be processed within 48-72 hours. If the item is in stock, we will do our best to have the item ready to be shipped or delivered in 7-10 days, sometimes sooner depending on the item.
Can we see the items in the showroom?
We are currently working on getting our new showroom ready, in the meantime, our items are only available to purchase through the website. Stay tuned for our re-opening date!
How can I find out the status of my order?
Our team is ready to assist you and answer all questions you might have. You can email them at sales@mfkto.com and they will provide you with the most up-to-date information and lead times.
Where are your products made?
We work with a vast number of manufacturers around the globe so not all products are manufactured in the same country. If you'd like to know the origin of a specific product, please contact us for more information.
How do I know if the item I want is in stock?
We try our best to update our website when we know an item is on backorder, but with hundreds of items available and ETA's constantly fluctuating it would be impossible for our team to update the website daily. If you want to know if your item is in stock, you can either call the store, send us an email or click on our chat widget to chat with our team during business hours!
How much does shipping cost?
Our shipping fees are calculated by weight and distance. Once you place items in your cart and fill out the shipping address field, you can see the shipping fee.
The name on the box I received doesn't match the name on your website.
We have over 2000 items from different manufacturers so it would get quite confusing if we kept their original name as there would be several repeated names. For this reason, we rename all products once they hit our website. Some items may arrive with the manufacturer's product name on the box instead of ours. If you want to double check you received the correct item, feel free to email us at sales@mfkto.com!
How can I ensure I like the fabric or material before placing an order if you don't have the item in your showroom?
We have swatches for the majority of the fabrics and leathers on our website, if we don't, we will do our best to request them from our manufacturers. To request a swatch click here.
For rug samples, you can purchase a sample directly from our website. These samples can be returned for a full refund if they are returned prior to placing your order for the full-sized rug.
What happens if the item I want is back-ordered?
No problem! You can still order the item and we will provide you with updates in regards to the estimated arrival time after the order is placed. After COVID hit there has been a constant shortage of materials and freight containers due to high demand and unfortunately, all these factors are external and out of our control, but the one thing we are sure of is that the wait is always worth it in the end!
We try our best to give customers the most accurate ETAs on backordered items. Please know these dates can change if stock gets delayed due to freight, holidays, weather, etc. Please remember all these factors are out of control and can result in the items not arriving on the date you were first provided with. Please know that at this time, orders may not be cancelled nor deposits refunded due to extended lead times.
Can I cancel my order?
Once an order is placed, you have 24hrs to cancel. After this time period, a 20% restocking fee will apply.
If I don't like what I ordered, can I return it?
Please see our return policy here.
Can I apply a current discount code to an already placed order?
If the order was submitted within the promoted time frame of the sale we will honour the sale price. However, we cannot apply discounts to transactions made outside of the promoted sale time frame.
Do your products come with warranty?
All products are covered by their respective manufacturer's warranty. If you have questions about the warranty for a specific product, click here.
Do you have a rewards program?
Yes, you can now get points with every purchase! To enroll, click here.
Do you offer trade discounts?
Absolutely! We love working with people in the industry. For more information please visit our trade program page or email trade@mfkto.com
What should I do if the item I received is damaged?
We do our best to inspect items before they are shipped/delivered, but we understand sometimes things out of our control happen and an item may get damaged in transit. If the item is damaged or defective, please email us at info@mfkto.com with a brief description of the issue and please attach pictures as well. Keep ALL original packaging and one of our team members will reach out to you to coordinate an exchange. Return and exchange requests need to be received within 24 hours of delivery/pick up.
How long does shipping take?
If the item is in stock, we will process and ship out your order within 7-14 days. Certain items that are not stocked in Toronto can take 2-4 weeks in transit. Once shipped, we will email you a tracking number so you can track your package. We are not responsible for delays after the courier has picked up your item(s).
Can I get my furniture assembled?
Yes! We offer white glove service which includes delivery + assembly + garbage removal upon request. Please note this service extra and has to be booked in advance.
Will you move/take my old furniture?
We are unable to move existing furniture during delivery if the extra service is not requested and paid for in advance (due to insurance restrictions, not because we do not want to help!).