COVID-19 Policies

Safety measures
Please note our showroom is currently open by appointment only until further notice. The following measures are in place to keep everyone safe: 

Mask is mandatory inside the store

Hand sanitizer is provided at the entrance

Maximum of 3 people will be allowed at the store at once, 4 if from the same household

Do not enter the store if you have traveled outside of Canada within the last 14 days or come into contact with someone who has, or have come in to contact with someone that has tested positive for COVID-19

You can reach us by emailing us at sales@mfkto.com or calling 416-588-1950 if you have any questions or concerns


Lead Times:

Due to higher demand and COVID-19 delays, stock is limited and may vary rapidly. Restocking dates might fluctuate due to the global shipping, supply chain disruptions and high freight demand. We process orders in the order in which they are received, which is on a first-come, first-serve basis. ETA may vary depending on the item. 

COVID-19 Return Policy:

Items that can be returned

  • Items that are damaged or defective. Do not dispose of the original packaging. See our return policy here.

Items that cannot be returned

  • All custom and special orders require a 50% non-refundable deposit and are non-cancellable and non-returnable
  • All items bought on flash sales and promotions
  • Sale and Clearance Merchandise
  • Pillows, paintings, rugs and light fixtures are not returnable due to the nature of the product